The commonly observed situation in
digital customer communication
Unintegrated and one-way communication channels
Customer have to use 5-10 different solutions, so do admins
Poor data
• Data is soiled
• Not sure who have viewed and actioned
• Not integrated with your customer data
One size fits all communication
Personally optimized experience is impossible
Commune realizes impactful customer
communication at scale
Interactive and unified customer
communication
One-stop shop for customers and admins
Integrated and valuable dataset
• All features in one place' means all the data in one place
• Keep Track of customers' behavior across features
• Fully integratable with CRM
Data driven community experience
optimization
Workflow and Personalization feature